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Escape Saylor is an endless runner. Tap or swipe to move, dodge obstacles, and survive as long as possible. There are two run modes: Training Run (free, unlimited, earns Keys) and Rewarded Run (consumes 1 Key, collects Coins that enter you into our promotional Prize Draw).

Training Runs are free, unlimited, and let you earn Keys via reward chests when you reach a minimum score. No Coins are collected.

Rewarded Runs consume 1 Key and let you collect Coins. Each Coin is one free entry into the Prize Draw, and its Rarity (Common, Uncommon, Rare, Epic, Legendary) is assigned randomly at the moment of collection.

Play Training Runs. If your score reaches the minimum threshold (a fixed value disclosed in the in-game "How to Play" section), you can earn Keys from reward chests at the end of each run. There is no daily, weekly, or monthly cap on free Keys.

Yes. You can request free Keys by mail, with no score requirement and no random element. Send a handwritten 4×6 inch (or A6) card to our Geneva address (see Terms section 7.5 for the exact procedure). Each properly submitted card credits you with Keys equivalent to one hour of Training Run gameplay. Limit: 30 submissions per person per calendar month.

No. Free Keys and purchased Keys are strictly identical and interchangeable. Buying Keys is a time-saver only — it does not increase your odds of winning, the size of any prize, or your access to any prize tier. The Coin Rarity distribution is exactly the same for paying and non-paying players.

Each Coin you collect during a Rewarded Run is one free entry into our promotional Prize Draw. The Rarity of each Coin is assigned randomly at collection. Each Rarity corresponds to a Bitcoin-denominated Prize tier published in the in-game "How to Play" section.

No purchase is necessary to enter or win. The Prize pool is pre-funded by Veggies Labs SA, the Promoter.

Prizes are denominated in Bitcoin and delivered as tBTC on the Starknet network. tBTC is a Bitcoin-equivalent token that tracks the value of Bitcoin.

The current Prize tiers, their probabilities, and the maximum available Prize value (visible on-chain) are disclosed inside the game.

You'll need a Cartridge wallet (a free self-custodial wallet for Starknet, available at cartridge.gg).

In the game, tap "Claim". Our backend generates a cryptographic Claim Authorization attesting to the Coins you've earned. You submit this Authorization to our RewardPool smart contract on Starknet through your Cartridge wallet, and the contract releases the corresponding Prize Asset to your wallet.

Cartridge is an independent third-party self-custodial wallet service. Veggies Labs does not operate, control, or have access to Cartridge wallets. Use of Cartridge is governed by their own terms and privacy policy at cartridge.gg.

Delivery depends on Starknet network conditions. Most claims complete in under five minutes. If your claim has been pending for over 24 hours, contact us with your wallet address.

No. Cartridge is fully self-custodial — only you control your wallet. Once a Prize is delivered to your wallet address, Veggies Labs cannot recover it. Always back up your wallet credentials according to Cartridge's recommendations.

You must be at least 18 years old (or the age of legal majority in your country, whichever is greater), have full legal capacity, and not be located in a restricted jurisdiction. Full eligibility rules are in our Terms section 3.

The Prize Draw is unavailable in:

Certain U.S. states (WA, ID, MI, NV, CT, LA, MT, NJ, NY, CA, TN, AL, DE, KY, MD, MS, OH, PA, WV); sanctioned jurisdictions (Cuba, Iran, North Korea, Syria, occupied regions of Ukraine, and others depending on applicable sanctions); and countries restricting individual ownership of Bitcoin (currently including China, Algeria, Bangladesh, Egypt, Iraq, Morocco, Nepal, Qatar, Tunisia).

If you live in a restricted area, you can still play Escape Saylor for entertainment, but you won't be eligible for Prizes. Full list in Terms section 3.3.

KYC (Know Your Customer) is identity verification required by Swiss anti-money-laundering law. We may request KYC before releasing any Prize that, alone or cumulatively with prior Prize releases within any rolling 30-day period, exceeds USD 200. This threshold is set conservatively below the Swiss legal minimum (CHF 1,000).

You'll typically need to provide: a government-issued ID, proof of address, and proof of ownership of your Cartridge wallet address.

You can buy Keys as a time-saver. Purchases provide convenience only — they do not increase your odds of winning, the size of any Prize, or your access to any Prize tier. Any quantity of Keys obtainable via purchase is also obtainable, without payment, by playing Training Runs.

All in-app purchases are processed by Apple or Google. Refund requests must be addressed directly to them:

· Apple App Store: reportaproblem.apple.com
· Google Play: support.google.com/googleplay/answer/2479637

Veggies Labs cannot directly refund App Store or Play Store purchases.

Email alex@veggieslabs.com with your account identifier (visible in the in-game settings menu), the date you last accessed your account, and as much context as possible.

You have 30 days from the date of notification to appeal. Send a reasoned appeal to alex@veggieslabs.com including: your account identifier, the date of the sanction, and any supporting evidence. We review every appeal in good faith and respond within 30 days. If your appeal succeeds, your Coins and any pending Prizes are restored. See Terms section 12.5.

First: restart your device, make sure you're on the latest version of the app and your operating system, and check your internet connection. If the issue persists, email us at alex@veggieslabs.com with your device model, OS version, app version, and a description of when the crash occurs.

Email alex@veggieslabs.com with: device model, OS version, app version, steps to reproduce, and screenshots or screen recordings if possible. Bugs that affect Prize Draw integrity are prioritized.

Email alex@veggieslabs.com from the email address associated with your account (where applicable), or include your account identifier. We will process account and data deletion requests within 30 days, subject to any legal retention obligations under Swiss law.